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"Clean room, very welcoming staff even during holidays"

"The accommodations suited my needs which were for a hot shower, a bed for sleeping, and HV/AC. The majority of my Austin are visit was spent elsewhere. Room was clean and VERY quiet. Lack of closet for hanging clothes (there were wall hooks instead - very odd) and no luggage rack for additional guest's bags was slightly inconvenient and a surprise! But overall, price was right for a clean, quiet sleeping space. Check-in employee could use some training and coaching in creating a good first impression for herself and the property. Interaction was perfunctory and cold, even when told her this was my first experience at this type of property and tried to engage her in more informative interaction. That was her one opportunity to sell me on my first experience with this property specifically and this style of IHG brand abbreviated accommodations. "

"Very nice room and excellent staff."

"The room very clean and the staff is always the best. The woman at breakfast did not seem to understand English very well but she was nice."

"Excellent 💯 "

"This place was incredible! The staff were extra friendly and helpful. We ate at the Second Kitchen restaurant our first night and loved the food so much we ended up canceling our breakfast reservation at another favorite brunch spot the next day so we could eat there another time. If you’re into quaint bohemian style boutique hotels, DO NOT MISS THIS ONE! "

"Clean room, decent breakfast "

"good choice in downtown Austin"

"Loved the hotel and surroundings"